I found this article in the New York Times interesting. When we are patients in a hospital, we become so dependent on our caregivers. Simple acts of kindness and respect toward us can go a long way in making our stay a better experience. From the article:
“Recently, I asked a colleague about the quality of care her hospitalized mother was getting. “Well, you can at least have a conversation with her doctor,” she replied. Clearly this was a big relief. “
For the entire article: http://www.nytimes.com/2008/12/02/health/02etiq.html